About Us

Hivnor Family Shop was founded with a simple goal: to provide customers across the United States with a reliable, transparent, and customer-focused online shopping experience.

We believe that trust is the foundation of long-term relationships. That’s why we emphasize clear communication, honest policies, and consistent service from the moment an order is placed until it is delivered to your door.


🌟 Our Mission

To deliver quality products, free U.S. shipping, and dependable customer service while maintaining transparency and integrity in every transaction.


💡 What We Stand For

Customer First

Your satisfaction is our top priority. Every decision we make is guided by what best serves our customers.

Transparency

We clearly communicate shipping timelines, return conditions, and policies to avoid confusion or surprises.

Reliability

From order processing to delivery, we work to ensure consistency and dependability.


🚚 Our Shipping Promise

  • Free shipping on all orders within the United States

  • No international shipping

  • Order processing time: 3–4 business days

  • Estimated delivery time: 5–6 business days


🔒 Secure Shopping

All payments are processed through trusted, encrypted payment gateways to protect your personal and financial information.


❤️ Our Commitment

We continuously improve our services and policies to better meet customer expectations and build lasting trust.